Good Reads…

This guide reflects articles and thoughts that align with Spring’s philosophies and our key services: change management, communication, and wellness.

Change Management

HBR’s 10 Must Reads on Change Management (including the classic “Leading Change” by John P. Kotter)

• 70% of all change initiatives fail. But the odds turn in your company’s favor once you understand that change is a multi-stage process–not an event–and that persuasion is key to establishing a sense of urgency, winning support, and silencing naysayers. This book contains important articles to help lead your organization through transformation successfully.

Switch – How to Change Things when Change is Hard
By Chip Heath and Dan Heath

• This how-to, self-help book provides tips on how to influence others with ideas that find traction.

The Solutions Focus – The simple way to positive change
by Paul Z Jackson and Mark McKergow

• Discover practical ways to transform your work using a unique SIMPLE method to cut through unnecessary bureaucracy.

ADKAR – A model for Change in Business, Government and our Community
By Jeffrey M. Hiatt

• ADKAR stands for Awareness, Desire, Knowledge, Ability and Reinforcement and is a structured but customizable change management method to implement successful change in our personal lives and professional careers.

Employee’s Survival Guide to Change
By Jeffrey M. Hiatt

• Real-life examples demonstrate how employees can survive and thrive in today’s changing workplace.

Communications

Words that Change Minds – Mastering the Language of Influence
By Shelle Rose Charvet

• Based on the Language and Behaviour Profile (LAB Profile), this book illustrates how each person’s uniqueness can be assessed by their use of language and behavior.  Learn how to customize language to influence and motivate, an essential component of change management.

Perfect Phrases for Communicating Change
by Lawrence Polsky and Antoine Gerschel

• Learn to use effective clear language to help employees make transitions whether that relates to  new company initiatives, clarifying roles and responsibilities, or addressing resistance.

The Power of Language to Unify or Divide
By Diane Marshall

• To prepare and deliver successful communications, it’s imperative to understanding the diverse workforce and the differences in culture, language, and ways of interacting. Taking some time to understand the differences can translate into interpersonal and business success.

Partner with Regional Management to Engage Diverse Audiences
By Diane Marshall

• Understanding and managing international change across diverse cultures and countries has many unique challenges.  This article provides three key reasons to make regional managers an integral part of your change communications team.

Psychologically Safe and Healthy Workplaces

Diversity and Inclusion

The Authenticity Principle
by Ritu Bhasin

• We had the privilege of hearing Ritu speak in October 2017 at a Women of Influence gathering and were impressed at her ability to provide practical tools to use to live your authentic self in challenging circumstances. According to Bill Thomas, Global Chairman of KPMG International, this book is guaranteed to change how you think about yourself and those around you, while giving you the edge you need to be an inclusive leader in today’s world.

Uncovering Talent: A New Model of Inclusion for Inclusion
by Kenji Yoshino, Chief Justice Earl Warren Professor of Constitutional Law, NYU School of Law Christie Smith, Managing Principal, Deloitte University Leadership Center for Inclusion, Deloitte LLP Updated

• Many organizations pay lip service to inclusion but do not live up to the core ideal of allowing individuals to bring their authentic selves to work.  The Uncovering Talent model puts the spotlight on the pressure to conform that may be causing many inclusion efforts to stall.  It provides a rigorous, practical approach  to help individuals win at work without surrendering themselves and for organizations to uncover talent.

Outsmarting Our Brains Overcoming hidden biases to harness diversity’s true potential
By RBC and E&Y

• Guided by Dr. Mahzarin R. Banaji’s insights, E&Y and RBC share practical, meaningful suggestions that can help overcome the implicit blindspots that limit human potential in our world.

Wellness

Well Being: The Five Essential Elements 
by Tom Rath and Jim Harter

• Gallup’s comprehensive study of people in more than 150 countries revealed five universal, interconnected elements that shape our lives: Career Wellbeing, Social Wellbeing, Financial Wellbeing, Physical Wellbeing, and Community Wellbeing. This New York Times bestseller is written in a conversational style, backed up with all the data in charts, tables and graphs and includes a key to Gallup’s online Wellbeing Finder to track and improve your level of happiness.

Emotional Intelligence 2.0
by Dr. Travis Bradberry

• Check out an easy to follow program to increase emotional intelligence in the areas of self-awareness; self-management; social awareness; and relationship management.  The Dalai Lama says “Emotional Intelligence 2.0 succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way.”

37 Stress Management Tips from the Experts

• Being overly anxious is not just a mental hazard—it’s a physical one too. For your emotional and bodily benefit, check out 37 easy, natural stress management alternatives to anxiety.